Frequently Asked Questions
Everything you need to know about your Afnan Perfumes experience.
Are all Afnan perfumes authentic?
Yes, we guarantee 100% authenticity. All fragrances are sourced directly from our official production facilities and packaged with original security seals to ensure premium quality.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days. For international shipping, delivery times vary between 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 14-day return policy for unopened and unused products in their original cellophane packaging. Due to hygiene standards, we cannot accept returns on fragrances that have been sprayed or opened.
How should I store my perfumes to maintain their quality?
To preserve the integrity of the scent, store your bottles in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as a bedroom drawer or cabinet.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. In select regions, we also offer Cash on Delivery options.
Do you offer samples before purchasing a full bottle?
We frequently include complimentary samples with full-sized bottle purchases. Additionally, we offer curated discovery sets available for purchase so you can explore our collections before committing to a signature scent.